Getting started
- Open a project. Create a T&M ticket and describe the extra work.
- Record the details. Add labor, materials, equipment, notes and photos you choose.
- Sign and share. Capture on-site acknowledgment, complete the ticket and save or share a PDF.
Common questions
If camera access is denied, check the iPhone camera permission or use a photo you select. If PDF generation reports missing evidence, keep the ticket and resolve the missing file before retrying.
Data & backup
Projects, tickets, photos and signatures are stored on your iPhone. No account, automatic cloud sync or Hailink Labs business-data server is used. Core ticket work and PDF generation work offline.
In Settings, open Backup & Restore and export a full backup to Files. Restore requires an empty project and ticket library and validates the backup before importing it. Keep your exported backup before deleting or replacing a device.
Keep backups outside the app before uninstalling it or resetting a device. Deleting the app removes its local records. If saving fails, keep the existing data, free device storage and retry.
Export & files
Open a ticket’s PDF preview, then save or share the PDF. Full backups also include records, photos, signatures and saved PDFs. A shared PDF is a document copy, not a full backup.
Purchase & trial
Free download. Try the full app free for 7 days, then unlock it with a $9.99 one-time purchase. No subscription, no ads, no ticket limits and no separate charges for core features.
Purchase support
For help with a purchase or restoring access, contact Hailink Labs with the app version and a description of the issue. Do not send payment credentials.
Privacy
Contact
Include your app version, iOS version and a short description of the issue. Remove private information from screenshots. Please do not send passwords, payment credentials, customer records or full backups.