Who we are
HybridLoop is developed by Hailink Labs, the brand of Shenzhen Hailink Technology Co., Ltd.. This policy covers the app and your contact with us.
Information used by the app
HybridLoop stores workout templates, exercise names, planned targets, recorded timing and results, session progress, corrections and preferences. Planned targets and user confirmations are recorded as such; they are not sensor measurements. Hailink Labs does not automatically receive these records.
Local storage and cloud services
Workouts and templates are saved locally first, so training does not wait for a network connection. When iCloud is available, the app can sync these records through your Apple Account’s private CloudKit database. No Hailink Labs account is required.
Hailink Labs does not automatically receive your app records or operate a server for them. Your iPhone’s operating-system backup may include app data according to your Apple settings. Saving an export to iCloud Drive is a file destination you choose, not automatic app synchronization.
Media and permissions
Optional voice control requests microphone and speech-recognition permission and requires on-device recognition. The app does not save raw audio or full transcripts. If on-device recognition is unavailable, touch controls remain available.
The system photo picker provides only an image you select for on-device text recognition. Clipboard text is read when you choose Paste Clipboard. Review the resulting workout draft before saving; the app does not upload source images to a Hailink Labs server.
Exports and backups
Choose Export CSV in Settings for workout records, or Create JSON Backup for templates, sessions and backup data. CSV uses meters and kilograms and is not a restorable full backup.
Exports and full backups may contain the information you entered and any supported attachments. The app does not encrypt exported backups. Choose a trusted destination and protect the files. Other apps, cloud providers or recipients handle shared copies under their own practices.
Purchases
Apple processes Lifetime purchases and restores through StoreKit. HybridLoop verifies transaction information to determine access. Trial dates are stored locally in the iPhone Keychain; the trial is not an Apple subscription and does not transfer with workout backups. Hailink Labs does not receive payment card details or operate a receipt server.
Apple handles its services under its own privacy policy and device settings.
Analytics and tracking
The app has no advertising, analytics or third-party crash reporting SDK and does not track your behavior across other companies’ apps or websites. Apple may separately process usage or diagnostic information under your device settings and its own policies.
Support correspondence
If you email us, we receive your email address, message, and any attachments you send. We use these to answer you and resolve the issue. Our company mailbox uses Tencent’s business email service to deliver and store correspondence. Support messages may be accessed by Hailink Labs in China.
Please avoid sending sensitive customer information, passwords, payment credentials, or full business backups. We do not sell support information or use it for advertising. We keep support correspondence for no longer than 12 months after an issue is closed, unless an ongoing issue or legal obligation requires longer retention.
Retention and your choices
Your app records remain in local storage until you delete them or remove the app. Deletion does not remove earlier exports, device backups or files shared with other people. Manage those copies separately. Keep a full backup before uninstalling the app or replacing your device. We cannot retrieve local records from a Hailink Labs server or erase copies held by your chosen recipients.
Removing the app does not delete records already stored in your private iCloud database. Manage iCloud copies through your Apple settings separately; they may sync back when iCloud becomes available. Hailink Labs cannot access or delete that private database for you.
You may contact us to request access, correction, or deletion of personal information held in our support correspondence, or to ask how it is used. Depending on where you live, you may have additional privacy rights. We may need to verify a request using the relevant email address before acting on it.
Website visits
This website has no advertising trackers, analytics scripts, contact forms, or account system. GitHub Pages provides hosting and delivery; GitHub processes technical request information such as IP addresses to deliver and protect the site. See GitHub’s privacy statement.
Policy changes
We will update this page and its effective date if data handling changes. Material changes will be explained here and, where appropriate, in the app.
Contact
Hailink Labs
Shenzhen Hailink Technology Co., Ltd.
gaozichen@hailinklabs.com