Who we are
LitterRound is developed by Hailink Labs, the brand of Shenzhen Hailink Technology Co., Ltd.. This policy covers the app and your contact with us.
Information used by the app
LitterRound stores litter names, breed, birth dates, dam and sire text, puppy identifiers, names, sex, weights, feeding and other care records, notes, round progress and archive status. This information stays in the app’s local data store unless you choose an export or it is included in an operating-system backup.
Local storage and cloud services
Litter and puppy records, including photos you select, are kept locally on your iPhone. No app-operated cloud sync or Hailink Labs record server is used. You choose whether to export files to another app or a cloud folder.
Hailink Labs does not automatically receive your app records or operate a server for them. Your iPhone’s operating-system backup may include app data according to your Apple settings. Saving an export to iCloud Drive is a file destination you choose, not automatic app synchronization.
Photos, signatures and permissions
Puppy photos are optional images you select with the system photo picker. The app stores a local image copy and includes it in full backups and relevant puppy PDFs. It does not request access to your entire photo library and does not use signatures.
Exports and backups
Use a puppy’s PDF export for its record, or Export Records CSV in Settings for weight and care records. CSV is not a full backup. Purchase access is restored separately through Apple.
Exports and full backups may contain the information you entered and any supported attachments. The app does not encrypt exported backups. Choose a trusted destination and protect the files. Other apps, cloud providers or recipients handle shared copies under their own practices.
Purchases
Apple processes purchases and restores through the App Store and StoreKit. The app uses verified transaction information to determine seven-day trial and lifetime access, and caches access information locally for offline use. Purchase access is separate from record backups. Hailink Labs does not receive your payment card details or operate a purchase receipt server.
Apple handles its services under its own privacy policy and device settings.
Analytics and tracking
The app has no advertising, analytics or third-party crash reporting SDK and does not track your behavior across other companies’ apps or websites. Apple may separately process usage or diagnostic information under your device settings and its own policies.
Support correspondence
If you email us, we receive your email address, message, and any attachments you send. We use these to answer you and resolve the issue. Our company mailbox uses Tencent’s business email service to deliver and store correspondence. Support messages may be accessed by Hailink Labs in China.
Please avoid sending sensitive customer information, passwords, payment credentials, or full business backups. We do not sell support information or use it for advertising. We keep support correspondence for no longer than 12 months after an issue is closed, unless an ongoing issue or legal obligation requires longer retention.
Retention and your choices
Your app records remain in local storage until you delete them or remove the app. Deletion does not remove earlier exports, device backups or files shared with other people. Manage those copies separately. Keep a full backup before uninstalling the app or replacing your device. We cannot retrieve local records from a Hailink Labs server or erase copies held by your chosen recipients.
You may contact us to request access, correction, or deletion of personal information held in our support correspondence, or to ask how it is used. Depending on where you live, you may have additional privacy rights. We may need to verify a request using the relevant email address before acting on it.
Website visits
This website has no advertising trackers, analytics scripts, contact forms, or account system. GitHub Pages provides hosting and delivery; GitHub processes technical request information such as IP addresses to deliver and protect the site. See GitHub’s privacy statement.
Policy changes
We will update this page and its effective date if data handling changes. Material changes will be explained here and, where appropriate, in the app.
Contact
Hailink Labs
Shenzhen Hailink Technology Co., Ltd.
gaozichen@hailinklabs.com